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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Callie Wyatt

Callie Wyatt

July 28, 2024

5  out of  5
rating by Callie Wyatt
"Sarah Conklin was a HUGE help to us! Erie cancelled us out of no where and she stepped in and helped us get covered!"
We responded:
"Callie: Thanks for the review and acknowledgement! We're happy to hear that Sarah took such great care of you and that she was able to help you immediately obtain insurance with State Farm. We appreciate your business! Jim Rollo State Farm Insurance #Binghamton #StateFarm #CarInsurance #LifeInsurance #BinghamtonNY #Insurance #likeagoodneighbor #HomeInsurance "
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Efe Cankat Türkmen

July 23, 2024

5  out of  5
rating by Efe Cankat Türkmen
"They helped me though every detail. They were very cheerful & helpful"
We responded:
"Dear Efe. Thank you so much for your kind words. Sarah was very happy to work with you on your home insurance. If you need assistance with any other insurance services please let us know. Thank you for choosing Jim Rollo State Farm Insurance. Jim Rollo State Farm. #StateFarm #HomeInsurance #CarInsurance #LifeInsurance #BinghamtonNY #Insurance #likeagoodneighbor #EndwellNY "
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Phil Horan

June 29, 2024

5  out of  5
rating by Phil Horan
"Always so easy to work with and they give us the best service. Very prompt, personable and just downright amazing! I highly recommend them to all of my clients as well."
We responded:
"Dear Phil. Thank you for taking time to write about your experience working with our agency team. We consider it a privilege to serve you and your homebuyers. Sincerely, Jim Rollo"
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Arria Guterl

April 30, 2024

5  out of  5
rating by Arria Guterl
"My contact, Sarah Conklin has been very attentive and prompt in answering any questions and changes we needed for our policies. I highly recommend this office"
We responded:
"Dear Arria. Thank you for taking time to write about your experience working with Sarah. We agree with you, Sarah does a great job. We appreciate your business. Sincerely, Jim Rollo State Farm"
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Duane Blasdel (Chief)

April 25, 2024

5  out of  5
rating by Duane Blasdel (Chief)
"Jim Rollo and his team are the best in the Southern Tier. Special shout-out to Sarah for taking care of our needs. Super kind, helpful and responsive."
We responded:
"Duane. Thank you for taking time to recognize our team and especially Sarah. We appreciate your business and the opportunity to serve you. Jim Rollo"
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tracey jones

March 16, 2024

5  out of  5
rating by tracey jones
"Excellent Service! Always easy to get in touch with an Agent. Very helpful and pleasant Personal. Great Insurance Premiums. Have Recommended Friends and they have been very happy with their Savings on Insurance."
We responded:
"Dear Tracey. Thank you for sharing your experience working with our team. It is our pleasure to serve you. Thank you for recommending us to your friends. We are here when you need us. Jim Rollo"
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Samantha Henness

February 27, 2024

5  out of  5
rating by Samantha Henness
"I had a great experience and I appreciated that they were not pushy at all. I got a text with some information about getting a quote and if I was interested to give them a call. I didn't get any annoying repeated calls or texts which was a nice surprise. The fact that they were not pushy what so ever actually is the reason I decided to give them a call. I talked to Sarah Conklin and she was super helpful. She gave us all the information we needed and helped us switch from our current insurance which was much more expensive."
We responded:
"Dear Samantha. Thank you for writing about your experience working with Sarah. We are delighted to serve as your insurance agency and we are grateful you chose us. Sincerely, Jim Rollo"
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Bob Storm

February 9, 2024

5  out of  5
rating by Bob Storm
"Agent Sarah Conklin in Jim Rollo's State Farm office in Endwell, NY, couldn't have been nicer. Every question we had was carefully answered and every request for information was taken care effectively. It was a totally positive and friendly experience. We want to thank her and State Farm for their exemplary assistance."
We responded:
"Dear Bob. Thank you for sharing your experience working with Sarah. We agree that Sarah is very competent and kind. We are honored you have chosen us to serve as insurance agents for your family. Sincerely. Jim Rollo"
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Bryan Nye

January 10, 2024

5  out of  5
rating by Bryan Nye
"Jim and his team have been so great to work with since our family moved from Tennessee to New York this past summer. I have been a State Farm customer for years and it was great to find a local agent to work with who cares for each of his customers. The personal attention that Jim has given to my Emails, phone calls and text messages has been top rate. When our family bought a new home and insured our home through his office he was kind enough to send a personalized housewarming package. I would highly recommend Jim Rollo and his State Farm office for anyone who is looking for a local agent who can get the job done!"
We responded:
"Dear Bryan. Thank you for sharing your experience working with our agency for your auto insurance and home insurance needs. We are grateful for the privilege of serving your family. Please accept our best wishes for success in your new home. We appreciate your business. Sincerely, Jim Rollo"
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Delta Roberts

October 24, 2023

5  out of  5
rating by Delta Roberts
"Very polite and friendly representatives"
We responded:
"Dear Delta. Thank you! Jim Rollo"
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Amy J Stoddard

September 6, 2023

5  out of  5
rating by Amy J Stoddard
"A huge thanks to Jim Rollo for making it super easy to get insurance for my newest vehicle. Jim made the whole process go so smoothly and before I knew it, the paperwork was emailed over to me and I was good to go. Thanks for such a streamlined and efficient process, Jim!"
We responded:
"Dear Amy. Thank you for writing a review about your experience working with our team for your auto insurance. We are grateful for your business and appreciate the honor of serving you. Sincerely. Jim Rollo"
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Clark Emerson

August 16, 2023

5  out of  5
rating by Clark Emerson
"If you want some kindness, it is here."
We responded:
"Dear Clark. Thank you for your very special sentiments. We appreciate your business. Jim Rollo"
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Michael S. Jones

April 17, 2023

5  out of  5
rating by Michael S. Jones
"It's great to do business with somebody who is very helpful on the phone."
We responded:
"Dear Mike. Thank you for writing about your experience working with our team. We appreciate your business! Jim Rollo"
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Tiffany Gage

January 20, 2023

5  out of  5
rating by Tiffany Gage
"Jared was wonderful at helping me change my policy and figure things out! Ten out of ten would go again, friendly environment!"
We responded:
"Dear Tiffany. Thank you for writing about your experience working with Jared. We agree with you. Jared does an excellent job. We appreciate your business. Jim Rollo"
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Nancy Johnson

October 12, 2022

5  out of  5
rating by Nancy Johnson
"Very kind and helpful"
We responded:
"Thank you Nancy. It’s an honor to serve you."
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M S

October 4, 2022

5  out of  5
rating by M S
"Jared helped us get maximum discounts -- and he noticed when we were late with a payment, and helped us fix how we receive the bills. An all-around nice guy, and helpful without being pushy. Highly recommended."
We responded:
"Melanie. Thank you for taking time to write about your experience working with Jared. We are fortunate to have Jared on our team. Thank you for choosing our agency. We appreciate your business. Jim Rollo"
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413mxracer

August 24, 2022

5  out of  5
rating by 413mxracer
"Great guy. Easy to talk to and explains it in easy terms. Helped me alot with auto and home"
We responded:
"Thank you for writing a review. We appreciate the opportunity to serve as your agent for home and auto insurance. Jim Rollo"
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Brad

August 18, 2022

5  out of  5
rating by Brad
"A tree fell on my roof. It did not puncture the roof but caused minor leaking inside. State Farm paid for new shingles over most of my roof, as well as painting interior walls and carpeting. State Farm responded quickly with their payments. The work was contracted through ServPro. The work was done excellently. I am thoroughly pleased with State Farm and ServPro."
We responded:
"Brad. Thank you for taking time to write about your home insurance claim experience. Our most important work is keeping our promise to help you recover when you need us the most. It is very gratifying to know you are satisfied with our claims service. Thank you for your business. It is an honor to serve you. Jim Rollo"
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Scott Schwartz

July 13, 2022

5  out of  5
rating by Scott Schwartz
"I’ve been a client of Jim Rollo’s State Farm office since my wife and I moved to Binghamton in 2015. Since day one, he always goes above and beyond to make sure our insurance needs are met and our questions are answered. Periodically, he and his staff contact me to make sure we’re doing well and to see if we have any questions or concerns regarding our coverages. We have our auto, home, and life insurance policies through Jim. I’m beyond pleased with the level of service we receive. Thank you, Jim Rollo and crew!"
We responded:
"Dear Scott. Thank you for taking time to write about your experience working with our team. We appreciate the opportunity to serve you and look forward to many more years working together. We are here for you whenever you need us. Jim Rollo"
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Nathan Bennett

July 13, 2022

5  out of  5
rating by Nathan Bennett
"Justin Sisenstein was the best agent one could ask for: very friendly and patient. Thank you!"
We responded:
"Nathan. Thank you for sharing your experience working with Justin. We agree with you that Justin is the best! We appreciate your business. Jim Rollo"
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Samuel F

July 6, 2022

5  out of  5
rating by Samuel F
"Excellent help from Jared. Customizing a quote and creating a new account was a breeze with him. I would recommend him to anyone!"
We responded:
"Samuel. Thank you for writing a review to share your experience working with Jared. We agree with you that Jared is excellent. We are grateful to have him on our team. Thank you for your business. Jim Rollo"
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Moonerz

June 27, 2022

5  out of  5
rating by Moonerz
"Jared Gage helped us set up our account and customize it just how we needed it! Thanks Jared for being very helpful and I would reccomend him to everyone!"
We responded:
"Thank you for taking time to write a review. We agree with you, Jared does a great job serving our customers. We are grateful to have him on our team. Thank you for your business. Jim Rollo"
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Jenn Hart

May 19, 2022

5  out of  5
rating by Jenn Hart
"The people in this office have helped me with everything from getting my cars insured to helping me be able to keep me beloved dogs because of their renters insurance. Today Jared was super helpful with helping me get my Wrangler added to my other policies. He was super friendly which is great for me because anxiety makes calls difficult for me sometimes. Wouldn’t recommend any one else!"
We responded:
"Dear Jenn. Thank you for sharing your experience working with Jared. It is important for us to know you are satisfied. We appreciate your business and look forward to serving you for many years to come. Jim Rollo"
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david Patch

January 20, 2022

5  out of  5
rating by david Patch
"Good. Talk to a rep. James? Jared? mayb 2-3 months ago. helped quick n young man was patient with wife and me. hard time using apple tablet but kid did good."
We responded:
"David. Thank you for writing a review. We are happy to know that Jared’s service was valuable. We are grateful for your business. Jim Rollo"
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Abby Nason

January 7, 2022

5  out of  5
rating by Abby Nason
"Willing to talk through policy specifics and is always quick to respond to questions. Also helps find discounts that may apply for you, very considerate."
We responded:
"Abby. Thank you for sharing your feedback about your experience working with our team for your insurance needs. We are grateful for your business. Jim Rollo"